Infinity Customer Care Solutions, Monroeville, PA

6 Reviews
Infinity Customer Care Solutions
300 Oxford Drive , Suite 150
15146 Monroeville
Pennsylvania
updated one month ago Yext PowerListings

Description

ICCS was formed in December of 2015 as a premium provider of a full menu of outsourced customer care programs. The president of ICCS, Shawn Hoover, had previously spent over 20 years as president of a very successful telemarketing firm. He then expanded his program offerings and launched ICCS at the end of 2015 so as to offer businesses a much broader array of customer services.

ICCS strives to be a leader in the customer service field by providing critical business services while building solid relationships with their customers for our clients.


Keywords
Telecommunications Services
Categories
Telecommunication Services, Customer Relationship Management, Data Processing
Available payment methods
  • Discover
    Discover
  • Invoice
    Invoice
  • American Express
    American Express
  • Cash
    Cash
  • MasterCard
    MasterCard
  • Visa
    Visa
The company Infinity Customer Care Solutions is listed in the following categories:
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Reviews

Mary Vega

, Tuesday, May 16, 2017

I have used Infinity Customer Care Solutions for my Outsourced HR, payroll, and benefits company. Our services are not easy to sell as we must prove our value and are not a quick transaction sale. We are very happy with the amount of activity they generated. While we are tied up getting our internal systems, sales process, and people in place it is an extraordinary asset to have someone producing opportunities. Whether it is a potential customer interested in an e-mail, a decision maker willing to have a phone call, or face to face appointment; all these activities lead to new business and more revenue. Thanks Infinity Customer Care Solutions.

Samuel Hogue

, Thursday, April 20, 2017

You guys do great work! If I lived closer to you, I would treat all of you to lunch. Your data is awesome, and your customer service is so much better than what I was getting from my previous provider. Thanks Infinity Customer Care Solutions for all your hard work.

James Randolph

, more than 6 months ago

For several years my company utilized in house and professional telemarketers to obtain appointments for my sales staff. It became apparent that they were far more professional and efficient at getting the job done over anyone we had previously used. I can heartily recommend Infinity Customer Care Solutions IF YOU WANT RESULTS.

Brad Russell

, more than 6 months ago

It's great to have good ideas, but you have to make it happen. We were going in all different directions and there was no-one taking responsibility for how it was done or the outcomes. Basically we had great ideas and great brand – but no leadership from a marketing perspective. What I realized is that without marketing, your business won't succeed. Now, with the help of Infinity Customer Care Solutions, we are moving in the right direction, our brand is getting out there in the market and we can see the difference in our sales results.

Tara Sorenson

, more than 6 months ago

We are all very pleased with progress so far and we are very impressed with the number of appointments coming through, particularly as they are mainly local companies, so a big thank you to Infinity Customer Care Solutions!

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